SHIPPING

Order Tracking

There are several ways to track the status of your order:

  • Check your email.
    The email address you provided during Checkout allows us to provide information about the status of your order.

  • View your Order History in your Account.
    Sign into your account sign in to view order history, tracking information, and information about past orders at verabradley.com 24 hours a day.

  • Contact us.
    If you still have questions about your order, Contact Us.

Economy Ground

  1. Your order is processed at the Vera Bradley Distribution Center near Fort Wayne, Indiana.

  2. Your order will ship from the Distribution Center via UPS.

  3. In most cases, UPS will deliver your order to your local U.S. Post Office, or possibly UPS will make final delivery if you already scheduled to receive another UPS package.

  4. The U.S. Postal Service will deliver your order to your shipping address if UPS tendered to your package to USPS.

Standard Ground

  1. Your order is processed at the Vera Bradley Distribution Center near Fort Wayne, Indiana.

  2. Your order will ship from the Distribution Center via UPS.

  3. UPS will deliver your order to your shipping address.

Please refer to the shipping chart below for specific estimated shipping times. Orders placed to APO or FPO military addresses will be delivered United States Postal Service (USPS) Standard.

You may also upgrade your shipping method for faster delivery (such as Expedited or Express service) within the contiguous 48 states via UPS. If you choose to upgrade your shipping method, your order will process and ship out of our Distribution Center the next business day.

ShopRunner

We’ve partnered with ShopRunner to bring you free two-day shipping.

ShopRunner is a members-only shipping service which provides it’s members with unlimited free two-day shipping and free returns from a variety of stores.

If you’re already a member and signed into ShopRunner, your free shipping discount will automatically be applied to participating retailer sites (like ours). This means you get your Vera Bradley order in your hands faster.

The ShopRunner logo will appear on the product page (below “Pick Up In Store”) for any eligible item. To log into ShopRunner from verabradley.com, click “Sign In” beneath the ShopRunner logo on the product page. You can also login by clicking on the ShopRunner logo in your Shopping Bag, or by selecting ShopRunner as the preferred shipping method and entering the account login information. Free shipping will then be applied to the order.

For current ShopRunner members, there is a minimum order purchase amount of $25.

For more information and terms of use, you can visit ShopRunner’s official website at https://www.shoprunner.com/non_member/home/.

Pickup In Store

This new site feature makes it easier for you to get your orders by allowing you to purchase online and pick up in store.

If an item is available in store, the Pick Up In Store option (pictured below) will appear beneath the Wishlist and Add to Bag sections of the product detail page.

Here’s how to do it:

Pickup In Store
  • Click on the plus sign to untoggle the menu and select “Choose a Store.”

  • After entering your zip code, you will see the stores in your area which currently have that item available. If the item is not available in your area, no stores will display.

Pickup In Store

Delivery Options

Orders selected for Ground (SmartPost) or Ground (Home Delivery) service will leave our Distribution Center within 2 days after the order is placed. After the order leaves our Distribution Center, delivery times vary based on the shipping method selected during Checkout and your shipping address.

Contiguous 48 States (shipping via UPS):

  • Economy Ground: 4-9 business days: $8.00

  • Standard Ground: 3-7 business days: $10.00

  • Expedited: 3 business days: $20.00

  • Express: 2 business day: $30.00

Alaska, Hawaii, Puerto Rico and U.S. Virgin Islands (shipping via UPS):

  • Economy Ground: 10-14 business days: $8.00

  • Standard Ground: 7-10 business days: $10.00

Puerto Rico, U.S. Virgin Islands and APO/FPO (shipping via USPS Standard):

  • Delivery Time: 5-7 business days: $8.00

Shipping Policies

  • Economy Ground orders are delivered Monday through Saturday, excluding major holidays, within the United States, Puerto Rico and the U.S. Virgin Islands.

  • Standard Ground orders are delivered Tuesday through Saturday, excluding major holidays, within the United States, Puerto Rico and the U.S. Virgin Islands.

  • Expedited and Express orders are delivered Monday through Friday, excluding major holidays, within the United States, Puerto Rico and the U.S. Virgin Islands.

  • Orders shipping to an APO/FPO military address may only be shipped via USPS Standard and cannot be expedited. Please allow 5-7 business days for the product to arrive at the U.S. military post office box. We cannot guarantee delivery times after the order is delivered to the military post office box.

  • All expedited orders require a correct street address in order for delivery to be made on time.

  • You will not incur any charges until the order has been shipped to you.

  • If you have any questions, please call Customer Service at (888) 855-8372.

Shipping to Multiple Addresses

verabradley.com offers you the convenience of shipping items to more than one address on a single order. If you are shipping to multiple addresses, you will receive a confirmation email for each shipment. For example, if you choose to send to three different locations, you will receive three shipping confirmation emails. Your credit card will be charged for items on each individual shipment as they are shipped.

Shipping charges apply for each individual address. The shipping charge is based on the method chosen and the total of products being shipped to that specific location.