Item Availability

verabradley.com only has in-stock items available for purchase online. If an item is out of stock, it will be temporarily unavailable for purchase online. Please contact your nearest retailer to inquire about in-store availability. Visit the Store Locator to find a retailer near you

Emails About Your Order

To ensure that our emails are delivered promptly to your inbox, please add noreply@verabradley.com to your contacts or safe senders list.

You will receive one or more of the following emails after your order is placed:

Order Confirmation
This email confirms that we have received your order and provides you an order number, shipping and billing information, and an order summary. Multiple items may ship from more than one location and individual charges may appear on your credit card. Please keep this email for your records.

Shipment Confirmation
This email confirms that your order or a portion of your order has shipped. If your order includes multiple items you may receive multiple confirmations and individual transactions on your credit card. When we divide an order into multiple shipments, you are not charged an additional fee. Your credit card will be charged once your items have shipped.

Return Notification
This email confirms that verabradley.com received your return and credited your original form of payment.

Order Cancellations

Items may occasionally be cancelled by our system if there was an issue with the order or in low-stock situations. If an item is cancelled, you will receive an email notice that will explain the reason for the cancellation. You will not be billed for any cancelled items.



The following credit cards are accepted at verabradley.com:

  • Visa

  • MasterCard

  • Discover

  • American Express

Other forms of payment accepted at verabradley.com:

  • Vera Bradley Online Gift Certificate

  • Vera Bradley Gift Cards

verabradley.com does not accept:

  • Cash

  • Personal Checks

  • Traveler’s Checks

  • CODs

  • Visa Gift Cards, MasterCard Gift Cards or American Express Gift Cards

  • Layaway plan

Important information about payment:

  • For your protection, your billing name and address must match the credit card used for payment. We reserve the right to deny any order that does not match this criteria.

  • We are only able to accept credit cards drawn on an United States bank.


PayPal is an online payment system which allows you to send/ receive money and make purchases more safely online.

This is done by storing and encrypting your credit card information for your account, so that you no longer need to manually type it when making online purchases.

You can choose to use PayPal for Vera Bradley purchases by either clicking on the PayPal logo in the Shopping Bag to sign in and link your account or by selecting it as your preferred payment method in the Payment step of Checkout.

For more information, visit https://www.paypal.com/.

Excise Tax

Inbound shipments to Puerto Rico and the U.S. Virgin Islands may be subject to a local excise tax.

Sales Tax

Because we have locations in all 50 states, all state tax laws apply to your order. Vera Bradley follows the guidelines for each state as they pertain to your order.

Sales Tax Holiday

  • Please see your state and local government websites for complete offer details.

  • Local taxes may still apply.

  • Tax-free eligibility based off order shipping location.