Due to the impact of COVID-19, it may take longer than usual for your order to arrive. We are currently taking extra care in our distribution centers, which is taking us additional time to process orders.

We are experiencing higher-than-usual customer inquiries and contacts, our phone, chat and email responses are taking longer than we’d like. Thank you for your patience as we work to assist you as quickly and safely as possible.


Call Us

(888) 855-8372 or TEXT

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Vera Bradley Mailing Address

Vera Bradley Customer Service
11222 Stonebridge Road
Roanoke, IN 46783

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Customer Service Hours

Monday-Friday: 8 am - 8 pm EST
Saturday: 9 am - 6 pm EST
Sunday: 12 pm - 5 pm EST

Additional Contact Information

International Customer Service

(877) 905-8372

Monday-Friday: 9 am - 7 pm EST
Saturday: 9 am - 5 pm EST
Sunday: Closed

Vera Bradley Retailers

Find a Vera Bradley Store

Corporate Sales

(888) 482-8471

Media Relations


Vera Bradley Careers

See our current job openings and apply »