Website Accessibility Policy

VERA BRADLEY and its affiliates and subsidiaries (collectively, “VERA BRADLEY”) are committed to facilitating the accessibility of its websites, online services and similar interactive services (each a “Website”) to all visitors, including people with disabilities. VERA BRADLEY is making efforts to maintain and increase the accessibility of its Website to ensure that persons with disabilities have full and equal enjoyment of VERA BRADLEY’s electronic goods, services, facilities, privileges, advantages, and accommodations. VERA BRADLEY has established this Website Accessibility Policy (“Policy”) to further ensure we provide goods, services, information and a retail experience to all of our customers in a manner consistent with this core value.

VERA BRADLEY has retained a third party digital accessibility and assistive technology testing partner to assist VERA BRADLEY in adopting and implementing procedures to the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard for its Websites and continues to make such compliance of its Websites a key focus of its software development and design efforts. These efforts have also brought VERA BRADLEY into further conformance with Title III of the American with Disabilities Act (ADA).

VERA BRADLEY continues to work with its accessibility consultant to conduct periodic Website accessibility audits and to incorporate ongoing and specific recommendations to facilitate and strengthen accessibility for its Websites and conformance with current WCAG 2.0 AA standards. In a dynamic ever-changing technology environment, VERA BRADLEY understands the importance of continually testing its digital properties to ensure consistent experiences are delivered. VERA BRADLEY tests and confirms the accessibility of each Website in advance of an initial launch, if applicable, and on a periodic basis thereafter to monitor and test for conformity to WCAG 2.0 AA, the ADA and other accessibility guidelines. VERA BRADLEY uses manual, functional and technical methods to conduct the evaluations, which include people with disabilities, to enhance the digital customer experience for people of all abilities. VERA BRADLEY provides regular training and education to employees who are central to its Website software and design development on current website accessibility guidelines and principles.


VERA BRADLEY has adopted this Policy to support its commitment to the accessibility of its websites both now and on an ongoing basis. If you find a part of the website that you feel does not conform to Level AA of the WCAG, please use one of the methods below to let us know so that we can rectify it.

TOLL FREE PHONE NUMBER: 1-888-855-8372


We appreciate you letting us know and we will make all reasonable efforts to make that page or application more accessible for you.