Our commitment to accessibility.
At Vera Bradley, we’re committed to accessibility, diversity and inclusion. We believe all of our guests should be able to easily shop online at Verabradley.com, and access all of our digital offerings.
We have set high standards for web accessibility and constantly strive to ensure we’re in compliance with all laws and guidelines.
- The Web Content Accessibility Guidelines (WCAG) 2.0 Level AA are recognized and acknowledged as the international standard measure of success. We regularly test our site to ensure we meet or exceed that standard.
- We work with accessibility and usability specialists to make sure our website functions properly and that we’re going above and beyond simply following regulatory guidelines.
- We consistently look for improvements in performance, speed and accessibility.
Steps we’ve taken to improve accessibility.
Here are some of the items we’ve addressed to make sure our website is as easy to use as possible for all our guests:
- Site Structure — We use appropriate headings, lists, paragraphs and other formatting features on Verabradley.com so that guests can easily use the website with assistive technology.
- Text Equivalents — People who either can't see images or hear audio may need some form of a text equivalent to interact with our sites. We’re working to ensure all of our images and multimedia are fully accessible through alternative text, captions and transcripts.
- Full Keyboard Access — Everything we build can be accessed using a keyboard.
- Site Consistency — We’re consistent in the way we build our website so that once you understand how our menus and pages work, you can count on our site structure to be consistent and function the same way every time you interact with it.
Need help or have feedback?
Send us your feedback. If you experience any accessibility issues, please let us know.
- Contact us via email at firstname.lastname@example.org
- Call Vera Bradley Customer Service at 1-888-855-8372
Resources to learn more.
Section 508 > Information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.
U.S. Access Board > Provides design guidelines for the built environment, transit vehicles, telecommunications equipment and for electronic and information technology.
W3C’s Web Accessibility Initiative (WAI) > Resources, strategies and guidelines to help make the web fully accessible to persons with disabilities.
Web Accessibility Evaluation Tools > List of tools, several free for download, to help evaluate the accessibility of your site.