Our Commitment To Privacy
Your privacy is important to us. Vera Bradley values our consumers' privacy and has made it our policy to provide online content that requires minimal collection of information from our visitors. Furthermore, to better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personal information may be requested. Vera Bradley reserves the right to change, modify, add to or remove portions of this policy at any time. Please check this page periodically for any changes.
Below are some of the ways in which a visitor may provide information to us online and how we may use that information.
Information Actively Provided by Our Visitors
Vera Bradley only collects personal information from our visitors on a voluntary basis. Personal information may include name, address, email address, phone number, birth date, and occupation. Unless specifically stated, we do not require this information to obtain access to our site. The personal information we collect is used by Vera Bradley only for the specific purpose for which it is submitted, as indicated below and on our website. For example:
Customer Service
On some pages our visitors can submit comments or ask questions. We also collect personal information when you send us emails containing questions or requests. We do not save any personal information associated with comments. We only save personal information associated with questions and requests in our customer service database (data which does not expire and is retained) in order to respond to those questions and requests, and to better serve you when responding to any questions or requests you may have in the future.
Catalog Requests
The names and mailing addresses submitted by visitors who request a printed catalog are used only to mail the catalog and are not shared, unless you have given us permission to do so, for example, by checking the box allowing us to share your information with your Favorite Store, or by checking the box allowing us to share your information with our marketing partners. If you would like to remove your name and address from our catalog mailing list, please send an email to customercare@verabradley.com. Please include your full name, email address and phone number in case we have questions.
Email Newsletters
Some of our pages allow visitors to register to receive periodic email newsletters or updates from us by providing an email address. Any email you receive from Vera Bradley will allow you to "unsubscribe" from this informational service at any time.
Club Vera Profile
The Club Vera member service collects some personal information in order to save preferences and Wish List information. This information is retained to provide you with the ability to track products you have purchased or received as gifts. On occasion, we may use this information to offer products or information that we think may be of interest to our customers (most of our customers enjoy receiving such material).
The Club Vera member service also allows you to register for emails reminding you of new products or special promotions. In addition, if you have made a purchase and register it with Club Vera, we may send you content-specific newsletters or special information about other Vera Bradley products via email in the future.
On occasion, we also may send information or offers to Club Vera members on behalf of other companies or organizations, such as the Vera Bradley Foundation for Breast Cancer.
If you prefer not to receive the information or offers described above, please 1) update your Club Vera profile and opt out of such communications; 2) follow the instructions in the email to "unsubscribe;" 3) send a postcard or letter to Vera Bradley, Attention Web Manager, 2208 Production Road, Fort Wayne, Indiana 46808; or 4) send an email to customercare@verabradley.com, and we will remove your name from our email mailing list. Please include your full name, email address and phone number in case we have questions. It may take several days to process your instructions, and you may receive messages after submitting your instructions.
Email a Friend
There are some features on our website that may require visitors to enter another person's personal information and/or email address in order to use the feature. We only use this information to allow visitors to share certain website content with friends.
Sharing of Information
We do not share your personal information unless you have given us permission to do so, for example, by checking the box allowing us to share your information with your Favorite Store, or by checking the box allowing us to share your information with our marketing partners.
At times, we employ other companies and individuals to perform certain functions on our behalf. Examples include removing repetitive information from customer lists, analyzing data, and providing marketing assistance. Using contractual or other arrangements, Vera Bradley will ensure that these agents, contractors and third party service providers, who may receive personal information in the course of providing services to Vera Bradley, protect the personal information in a manner consistent with the principles set out in this privacy policy.
Domain Name Recognition and Aggregate Information
Vera Bradley's web servers collect the domain names of visitors to our website, however, they do not recognize individual email addresses. Aggregate information showing the IP addresses and/or domain names of visitors, the number of visits, average time spent on the website, pages viewed, etc. is collected and used only for internal review to measure the overall use of our website and provide direction for its continuous improvement. This information is not sold to or shared with other organizations for commercial purposes. We do not rent, sell, or share email addresses with any other company or organization.
Finally, we never use or share the personal information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
Vera Bradley utilizes appropriate physical, electronic, and managerial procedures to guard our online visitors' personal information against unauthorized access and use. All information is protected by Vera Bradley's security measures, which are periodically reviewed.
Links
Vera Bradley's website may contain links to other sites, and we make every effort to only link to sites that share our high standards and respect for privacy. However, we are not responsible for the content or the privacy practices employed by other sites.
How You Can Access or Correct Your Club Vera Personal Information
Visitors may modify personal information stored by Vera Bradley by accessing the signing in to their account.
How You Can Delete Your Club Vera Personal Information
Stored Club Vera personal information does not expire and is retained until you request that it be deleted from our database. If you would like to remove your name and personal information from our Club Vera records, please write to us at:
Vera Bradley
Attention Web Manager
2208 Production Road
Fort Wayne, Indiana 46808
or customercare@verabradley.com.
Please include your full name, email address and phone number in case we have questions.
Amendment to Privacy Policy
This Privacy Policy is in effect as of February 13, 2006. Vera Bradley recognizes that legal interpretation of current privacy laws and future privacy legislation may impact its privacy policies and procedures. Vera Bradley will review and revise this Privacy Policy from time to time, and notification of any revisions will be posted on this website. Privacy Policy changes will apply to the personal information collected from the date of posting of the revised Privacy Policy to Vera Bradley’s website.
- Your Friends at Vera Bradley
© 2006 Vera Bradley Designs, Inc.