Excellent customer service
I received a gift card as a birthday gift and loved having the option to choose something for myself. Unfortunately, when I went to use the gift card online, I had a $0 balance even though the card was never used. After a quick call to customer service, I had a gift certificate in the amount the gift card was for in my email. Vera Bradley certainly knows how to take care of their loyal customers.
October 4, 2014
Give me the choice on how much to put on the card.
I allotted $60 in my budget for gifts and I didn't like that the selection for cards is in $25 increments. Please allow the customer to choose how much should go on the card.
December 14, 2012
I also love being able to send and receive Vera gift cards, but more amount choices or being able to choose your own amount, would be nice.
September 18, 2013