Rated 4.3 out of 5 by 24
Rated 5 out of 5 by chromatickicks Excellent customer service
I received a gift card as a birthday gift and loved having the option to choose something for myself. Unfortunately, when I went to use the gift card online, I had a $0 balance even though the card was never used. After a quick call to customer service, I had a gift certificate in the amount the gift card was for in my email. Vera Bradley certainly knows how to take care of their loyal customers.
October 4, 2014
Rated 5 out of 5 by TamTam Quick and Easy
So I had a credit with Vera Bradley and recently was living in Florida where there are a lot of outlets. Vera Bradley Store was one of them.
I saw things there that I liked so I called Customer Service to see if I could receive my credit in a form of a gift card thus then able to use it in the store.
They said yes and within a week I had the card in my hand!
Thank You Vera Bradley. not only did I use the card but purchased other items as well. Customer satisfaction all the way!
February 8, 2015
Rated 4 out of 5 by IloveveraIloveVeraIlovera Give me the choice on how much to put on the card.
I allotted $60 in my budget for gifts and I didn't like that the selection for cards is in $25 increments. Please allow the customer to choose how much should go on the card.
December 14, 2012