SMS Terms of Service

Effective Date: July 13, 2012


By opting-in to Vera Bradley Designs, Inc.'s ("Vera Bradley") SMS service, you agree to be bound by these Terms of Service, as well as our Privacy Policy and Terms of Use. If you do not agree to these Terms of Service, please do not use our SMS service. We reserve the right to modify these Terms of Service at any time and will post such changes here. By continuing to use the service after Vera Bradley posts any such changes, you agree to be bound by the modified terms. If you do not agree to any change, you must immediately stop using the service following the instructions provided below. Please review the Terms of Service regularly for updates and changes.

  1. Data obtained from you in connection with this service may include Personal Information. Please see our Privacy Policy regarding what information may be collected and how such information may be used by us.
  2. Upon opting-in to our SMS subscription service, you will receive SMS messages on behalf of Vera Bradley regarding our store events, such as new store opening and in-store events, as well as occasional promotions, until you opt-out. The number of messages that you receive through the service will vary but you will not receive more than 4 messages per month.
  3. You can always cancel this service at any time by texting the word "STOP" to TEXTVB (839882). You may also reply "STOP" to any message you receive from us. Upon receipt of your "STOP" message, we will send you a SMS message to confirm that you have been unsubscribed. At that point, you will no longer receive any further SMS messages from Vera Bradley. If in the future you decide to join the service again, please follow the opt-in process.
  4. If you need any assistance, you can always text the word "HELP" to TEXTVB (839882) or reply "HELP" to any message you receive from us. Upon receipt of your "HELP" message, we will respond with "STOP" instructions and a link to these Terms of Service.
  5. Our service is available through the following participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, Boost, US Cellular, Virgin Mobile and Alltel.
  6. Message and data rates may apply to SMS messages sent and received by you. If you have any questions regarding those rates, please contact your wireless carrier.
  7. Vera Bradley will not be liable for any delays in the receipt of any SMS message. Our SMS service is provided on an "as is" basis, without warranties of any kind. You acknowledge and agree that SMS message content is transmitted unencrypted and that eavesdropping of wireless communications, including SMS messages, by third parties is possible.
  8. Any questions may be directed to:
    Vera Bradley Customer Service
    2208 Production Road
    Fort Wayne, IN 46808
    or by email at or by phone at (888) 855-8372.