Order Delivery

Delivery of Your Order

Orders selected for Ground service will process and ship within two business days, if received by 9:30 a.m. EST. Orders selected for Next Day and Second Day service will process and ship within 24 hours, excluding holidays. During the holiday season or during online promotions such as Free Shipping, Ground service orders will ship within 3-7 business days of processing.

Delivery of your order can take 3-8 full business days, depending on your location and the shipping method you select at checkout. Visit fedex.com to learn more about delivery times and shipping options »

Allow 5-7 business days for the product to arrive at U.S. Military post office boxes. We cannot guarantee delivery time after the order is delivered to the military post office box.

Inspecting Your Order for Damage

Once your order has arrived, immediately inspect the package for potential damage that may have occurred during shipping. Carefully inspect the packaging and the contents of the package. It is normal for the box to show some wear; however, if additional damage occurred:

• Accept the package, but make a note of the damage on the shipping receipt, sign and date it. The delivery person should also sign the slip and leave a copy for your records. Contact Customer Service immediately at (888) 855-8372 during normal business hours. Please have your order number available when you call.
• If there is extensive damage to the package, refuse the order and contact Customer Service immediately at (888) 855-8372 during normal business hours. Please have your order number available when you call.