Gift Services

Gift Receipt

During Checkout, you may specify that your order is a gift. Prices will not appear on the gift recipient’s packing slip. You may also enter a custom gift message during Checkout. If the recipient returns or exchanges the merchandise to a retail store, the pricing information will be removed from the gift receipt.

If you wish to return an item that you received as a gift, please mark as gift on the Return Form
For more information, see our return instructions »

Gift Returns

Learn more about returning an item you received as a gift »

Gift Boxing

Vera Bradley offers gift boxing for most items, at a cost of $4.95 per box. Your gift will arrive in a Vera Bradley gift box complete with tissue paper and a gift message. One item will be packaged in each gift box; the quantity of gift boxes cannot exceed the quantity of items in your order. We are unable to place orders for separate gift boxes at this time.

If you choose to return your gift item, please keep the gift box, as gift boxes are non refundable.

If your gift box is damaged in shipping, please call Customer Service at (888) 855-8372 during normal business hours.

Redeeming an Online Gift Certificate

You will be prompted to enter your Gift Certificate number on the “Order Review & Payment” at the end of Checkout. Only one Gift Certificate per order will be accepted.

Rules and Regulations for Gift Certificates

  • Gift Certificates can only be redeemed at
  • If the balance of the Gift Certificate is greater than the order total, the amount of the order total will be deducted from the Gift Certificate upon final purchase and remaining dollars will be available for future use.
  • If the balance of the Gift Certificate is less than the order total, the balance will be applied to the order and the Gift Certificate will be disabled. Payment through Visa, MasterCard, Discover or American Express is required for the outstanding balance.
  • Gift Certificates are non-transferable, non-refundable and are not redeemable for cash.
  • Lost or stolen Gift Certificates can only be replaced with proof of purchase.
  • Gift Certificate purchases will be charged applicable sales tax.
  • Only one Gift Certificate code per order will be accepted.