General Information

Legal Notice & Privacy Policy

All orders placed or transactions conducted at verabradley.com are subject to the terms and conditions outlined in our Legal Notice and Privacy Policy.

About Vera Bradley

Learn more about Vera Bradley under About Us.

About Our Retailers

Vera Bradley is sold by more than 3,000 independent retailers nationwide, as well as through several international locations. Use our Store Locator to find your nearest Vera Bradley retailer, or learn how to become an authorized Vera Bradley retailer.

Authorized Retail Stores

Vera Bradley only offers merchandise for sale through authorized Vera Bradley retail stores and at verabradley.com. Vera Bradley does not offer merchandise for sale through individuals, street vendors, unauthorized retail locations, house parties, secondary market auction sites or fundraisers. Visit our Store Locator for a list of authorized retail stores in your area.

Counterfeits

All Vera Bradley merchandise has the original logo tag sewn into the inside lining of the bag. Counterfeit or imitation merchandise is not comparable to the quality and craftsmanship of Vera Bradley merchandise. In addition, you can be certain that the item is authentic if it was purchased from an authorized Vera Bradley retailer or verabradley.com.

"Vera Bradley," "Vera Bradley Designs, Inc.," and Vera Bradley's other brand names and logos are registered trademarks of Vera Bradley Designs, Inc. Using the Vera Bradley name without permission warrants legal action. The sale and distribution of counterfeit product is a crime and is punishable by imprisonment and fines.

Contact Information

Contact Vera Bradley Customer Service:
(888) 855-8372
customercare@verabradley.com

Contact Vera Bradley International Customer Service:
(877) 905-8372
internationalcare@verabradley.com

Monday-Friday: 8 am - 9 pm EST
Saturday-Sunday: 8:30 am - 5 pm EST

Send product returns for orders placed at verabradley.com to:
Vera Bradley
11222 Stonebridge Road
Roanoke, IN 46783

Download a Return Form and Return Label | Learn more about product returns »

All other inquiries:
Vera Bradley Customer Service
12420 Stonebridge Road
Roanoke, Indiana 46783