used once and was completely ruined :(
recently bought this mug at my college and fell in love with the lola print but sadly the next day when I used it it was completely ruined. I put my drink in it and when I was finished I noticed liquid leaked through. this caused the paper to crinkle and fade and peel. I was very upset. also some of my drink is trapped in the mug. so very disappointed especially being a very active vera buyer. I will not buy another and I wasted my money on this item. I will not recommend it to a friend. it is cheaply made and I will just buy a mug from walmart now. hopefully you can improve this product and update it then I will consider buying another. :( very very sad.
August 30, 2014
Leaked & paper is fading
I purchased this mug as a gift for my daughter. On her first use, it leaked through the mug and the paper became wet and crinkled. I took it back to the store where it was purchased and they said that it is not leaking and they would not refund my money. This mug has never been submerged in water or put in a dishwasher. Now the mug sweats inside the glass and the paper inside is fading. Very displeased with this item, especially since we have many Vera items.
August 25, 2014
Handle with Care
I bought this mug at the beginning of my senior year, and by Christmastime, it was ruined. I used it everyday for tea in the morning, hand washed it every other day, and made sure I was extra careful while handling it. It survived being knocked over a few thirty-something times just fine, but it fell out of my backpack's side pocket one time and cracked the exterior. I figured it would be just fine, but once I got it inside to pour the hot water in, it was ruined. The water had seeped through the crack and penetrated the decorative paper. I was very upset, because it was one of the best travel mugs I had ever purchased! If you are thinking about purchasing this Vera product, just be sure to be careful.
July 23, 2014