I purchased 2, one for me and one for my mother for her birthday. I used my tumbler 3 times and there is already a crack down the side. I wish I would have read the reviews before purchasing. I am hoping that I am able to return mine. I am returning my mother's. I have many Vera products that has lasted for years. I am highly disappointed that this did not even last me 5 days.
May 28, 2013
I have 2 of these tumblers. So far, no issues with the cup itself, but the straw did crack. Which says a lot considering I allow my 2 year old to use it as her sippy cup. So baby and mommy have the same cup and she thinks she's a big girl. I found that the same style cups that you can get at Walmart (the ones with the silicone grip around them) have a straw that also fits the Vera tumbler.
July 22, 2013
Great travel tumbler but needs improvement
I received this Jazzy Blooms tumbler as a Christmas gift from my best friend. I love the vibrant colors. After about two months of use, I dropped it on the carpet while it was empty and the inside cup popped out. There were no cracks or chips in it, simply the inner cup came apart from the exterior cup. I called customer service to get advise on a food safe glue that I could use to glue it back together and they told me to return it to a VB store for replacement. Unfortunately there are no VB stores on Maui so she emailed me a prepaid return label to send it back. Within five weeks, I had a brand new tumbler. Mahalo nui loa (thank you very much) customer service! I have had the new one for about five months. I use it everyday and I hand wash it every day. There is a crack on the inside of the outer cup that has recently appeared. I have not dropped this one. I assume with daily use and washing that plastic will eventually crack. I smile :) every day that I use it. I wish it was more durable and unfortunately I would have to say I would not buy one at full price myself :(
August 28, 2014